eSOLDE

The eSOLDE App is a revolutionary solution developed by the Direction de la Solde (DS) and the Direction des Systèmes d’information de la DGB (DSI) to address the challenges faced by government employees across the country when it comes to managing their salary requests. Through this app, partners such as banks and embassies, as well as the employees themselves, can now access DS services without the need to physically visit their offices. This app offers multiple advantages, including the ability to remotely access and print salary statements, manage family benefits and salary domiciliation, submit complaints, and contribute to the budget transparency through the app's website interface. With the eSOLDE App, users can enjoy improved services and eliminate the hassle of visiting physical locations, ensuring a more efficient and transparent process.

Features of eSOLDE:

⭐️ Remote access: The eSOLDE app allows users to access the services of the Solde Department without the need to physically visit their office. This means users can conveniently manage their salary-related requests and tasks from anywhere.

⭐️ Salary statement generation: With the app, users can easily generate their salary statements, whether on a monthly or yearly basis. This saves them from the hassle of waiting in queues and allows for quick and efficient access to this important document.

⭐️ Family benefits management: The app provides a platform for users to manage their family benefits. They can easily update information, make changes, and submit any required documentation without the need for lengthy paperwork or multiple visits.

⭐️ Salary domiciliation: Users can also manage their salary domiciliation through the app. They can conveniently set up or change their bank accounts for salary deposits, ensuring a hassle-free payment process.

⭐️ Complaints and claims handling: The app allows users to submit any complaints or claims relating to their salary or benefits. This feature simplifies the process of addressing and resolving issues, saving time and effort for both users and the Solde Department.

⭐️ Improved service quality: By implementing this solution, the Solde Department aims to enhance the quality of services provided to users. The app streamlines processes, reduces waiting times, and increases overall customer satisfaction.

In conclusion, the eSOLDE app revolutionizes the way users interact with the Solde Department. Its features include remote access, salary statement generation, family benefits and salary domiciliation management, complaints and claims handling, and improved service quality. With this app, users can conveniently access and manage their salary-related tasks, eliminating the need to visit their office physically. This user-friendly and efficient solution is a must-have for all government employees, ensuring a seamless and transparent experience. Click now to download and avail of these benefits!