SIMANTAP PUAS

Introducing the SIMANTAP PUAS for Services in PKM-Guluk Guluk Jawat Sumenep East, designed to streamline feedback collection and improve service quality. With two survey modes, users can provide feedback in compliance with regulations, contributing to the Community Satisfaction Index. The app facilitates Likert scale measurement and comprehensive reports, aiding management in identifying areas for improvement across service elements. Administrators have control over questionnaire customization to address customer concerns. Plus, a dedicated module for report printing enhances convenience. Empower your community and enhance service standards—download the app today!

Features of SIMANTAP PUAS:

❤️ Two modes of survey: The app offers both regular mode and questionnaire mode for conducting surveys.

❤️ Compliance with regulations: The app is designed in accordance with the Regulation of the Minister of Administrative Reform and Bureaucratic Reform No. 14 Year ensuring that it meets the required standards.

❤️ Online database: Feedback or responses from users will be stored in an online database, allowing for easy access and analysis of the data.

❤️ Detailed reports: The app generates detailed reports on various aspects of service quality, such as Interval Value, Conversion Interval Value, Service Quality Performance, and Community Satisfaction Index.

❤️ Likert scale measurement: The app uses the Likert scale measurement, providing a comprehensive assessment of user satisfaction.

❤️ Administrator control: The administrator has full control over the questionnaire, ensuring that it aligns with the regulations. Additionally, there is an option to address customer dissatisfaction.

Conclusion：

The SIMANTAP PUAS offers a comprehensive solution for feedback collection and service improvement, ensuring better outcomes for both users and administrators. Download now to improve your service performance!